{"id":1945,"date":"2017-10-18T15:17:31","date_gmt":"2017-10-18T15:17:31","guid":{"rendered":"https:\/\/www.flagshipsoftware.com\/wordpress\/portal\/?page_id=284"},"modified":"2022-05-13T14:24:45","modified_gmt":"2022-05-13T18:24:45","slug":"help","status":"publish","type":"page","link":"https:\/\/www.flagshipsoftware.com\/fsweb\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1945\" class=\"elementor elementor-1945\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45cc069 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"45cc069\" data-element_type=\"section\" data-settings=\"{&quot;shape_divider_top&quot;:&quot;book&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M194,99c186.7,0.7,305-78.3,306-97.2c1,18.9,119.3,97.9,306,97.2c114.3-0.3,194,0.3,194,0.3s0-91.7,0-100c0,0,0,0,0-0 L0,0v99.3C0,99.3,79.7,98.7,194,99z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d63e589\" data-id=\"d63e589\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3c16fb elementor-widget elementor-widget-spacer\" data-id=\"c3c16fb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc5213 elementor-widget elementor-widget-heading\" data-id=\"6dc5213\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help Menu<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e5cc5e elementor-widget elementor-widget-spacer\" data-id=\"8e5cc5e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02f4fd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02f4fd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60a80f6\" data-id=\"60a80f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8947651 elementor-widget elementor-widget-text-editor\" data-id=\"8947651\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you click \u201cHelp Content\u201d it will bring you to this online manual. The online manual can be used to solve problems which do not require customer support.\u00a0<\/p><p>Our newsletter is available in the help menu, simply click \u201cNewsletter\u201d. We publish our newsletter monthly. It contains news about all our software updates and more. The newsletter is available both in English and French. Enjoy!<\/p><p>If you would like support via email click \u201cEmail Support\u201d. A window will pop up and you can simply fill out the form and send an email to our support staff.<\/p><p>If you would prefer to receive remote support. Please click \u201cRemote Support\u201d. A window will pop up containing a code which you will need to provide to our support staff so they can remote into your computer and help you.<\/p><p>If you would like to know the version of your software, please click \u201cVersion\u201d. A window will pop up, here you can see the version of each program you have on your device.<\/p><p><img class=\"alignnone size-full wp-image-307\" \/><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">In order to re-register your information please click \u201cre-register\u201d. A window will pop up, you must simply fill out the form and submit.\u00a0<\/span><\/p><p><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">If you would like to know more information about iAddress\u2122 please click \u201cAbout\u201d. Here you can read about iAddress\u2122 in the pop up window in both English and French.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-90cff7e\" data-id=\"90cff7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4426470 elementor-widget elementor-widget-image\" data-id=\"4426470\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"232\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Help-Content-1.png\" class=\"attachment-medium size-medium wp-image-5163\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-155aeea elementor-widget elementor-widget-image\" data-id=\"155aeea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Newsletter-1.png\" class=\"attachment-medium size-medium wp-image-5164\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca93434 elementor-widget elementor-widget-image\" data-id=\"ca93434\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Email-Support-1.png\" class=\"attachment-medium size-medium wp-image-5165\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a0aee elementor-widget elementor-widget-image\" data-id=\"d6a0aee\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"238\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Email-Support-2.png\" class=\"attachment-medium size-medium wp-image-5166\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2178af elementor-widget elementor-widget-image\" data-id=\"d2178af\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Remote-Support-1.png\" class=\"attachment-medium size-medium wp-image-5168\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba7bfa elementor-widget elementor-widget-image\" data-id=\"6ba7bfa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Remote-Support-2.png\" class=\"attachment-medium size-medium wp-image-5169\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eff9e7a elementor-widget elementor-widget-image\" data-id=\"eff9e7a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Version-1.png\" class=\"attachment-medium size-medium wp-image-5170\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a5245 elementor-widget elementor-widget-image\" data-id=\"74a5245\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"78\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Version-2.png\" class=\"attachment-medium size-medium wp-image-5171\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b80727 elementor-widget elementor-widget-image\" data-id=\"2b80727\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Reregister-1.png\" class=\"attachment-medium size-medium wp-image-5172\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56e7ade elementor-widget elementor-widget-image\" data-id=\"56e7ade\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/Reregister-2.png\" class=\"attachment-medium size-medium wp-image-5173\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38052bb elementor-widget elementor-widget-image\" data-id=\"38052bb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/About-1.png\" class=\"attachment-medium size-medium wp-image-5174\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1e5012 elementor-widget elementor-widget-image\" data-id=\"b1e5012\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"283\" height=\"300\" src=\"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-content\/uploads\/2022\/05\/About-2.png\" class=\"attachment-medium size-medium wp-image-5175\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Menu If you click \u201cHelp Content\u201d it will bring you to this online manual. The online manual can be used to solve problems which do not require customer support.\u00a0 Our newsletter is available in the help menu, simply click \u201cNewsletter\u201d. We publish our newsletter monthly. It contains news about all our software updates and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1945","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/pages\/1945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/comments?post=1945"}],"version-history":[{"count":13,"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/pages\/1945\/revisions"}],"predecessor-version":[{"id":5186,"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/pages\/1945\/revisions\/5186"}],"wp:attachment":[{"href":"https:\/\/www.flagshipsoftware.com\/fsweb\/wp-json\/wp\/v2\/media?parent=1945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}